RiverSoft and Concord Partner to Provide Next-Generation Fault Management and Performance Solutions
RiverSoft and Concord
Partner to Provide Next-Generation Fault Management and Performance
September 25, 2001 3:59am
Business Editors/High Tech Writers
SAN FRANCISCO & LONDON--(BUSINESS WIRE)--Sept. 25, 2001--
Interxion to Use Integrated Concord/RiverSoft Solution to
Ensure Optimal Network Availability and Performance
RiverSoft (LSE:RSFT), a leading provider of Internet Protocol
Under the terms of the technology agreement, RiverSoft Fault Manager and Concord Communications Network Health® have been seamlessly integrated to offer service providers and enterprises a central platform that delivers real-time network and performance management in single Graphical User Interface (GUI). The first customer to implement the joint solution is Interxion, a pan-European operator of carrier-neutral Internet Exchange Centres?(IECs).
The integrated solution allows IT departments and Network Operation Centers (NOCs) to optimize the return on their infrastructure investment by providing valuable information about performance, availability, and topography as well as providing advanced warning of network-related problems. The RiverSoft and Concord solution provides an outstanding Quality of Service (QoS) tool by proactively managing and measuring internal and external Service Level Agreements (SLAs) more effectively as potential network problems are identified, isolated and resolved before outages occur.
The RiverSoft and Concord integration operates as a transparent solution, with the RiverSoft console serving as the central event management system through which all alarms and events are processed. Within the solution, the RiverSoft Fault Manager GUI detects faults while Concord\'s real-time performance solution enables network operators to drill down into the affected network areas. Additionally, Concord\'s performance reports that correlate historical network trends may be launched from the RiverSoft GUI.
A driving force behind the integration was Interxion, a leader in pan-European Internet Exchange Centers. Interxion\'s managed connectivity services allow customers to connect with any number of parties within its IECs via one physical connection. By using the integrated RiverSoft and Concord solution, Interxion is able to ensure that all network connections across its European IECs have high availability, and potential bottlenecks can be identified quickly to ensure minimal customer impact.
John Haley, vice president of marketing at RiverSoft, said:
Brian Burba, vice president of product marketing, at Concord
Pricing and Availability
The RiverSoft/Concord Integration Module is available today for approximately $10,000. Under the terms of the agreement, both companies will service customers on a worldwide basis. For additional information on the Integration Module, please contact either company at www.riversoft.com or www.concord.com.
RiverSoft provides advanced network management solutions that have been designed to adapt to the rapid pace of change in today\'s IP networks. The company\'s software substantially improves IP network availability by building a topology of the network and then using this information to isolate the root-cause of network problems. The software discovers, recognises and adapts to changes in IP networks with minimal need for human intervention, allowing customers to more efficiently and effectively manage networks. RiverSoft solutions are comprised of the Network Management Operating System?(NMOS), a sophisticated platform that automatically discovers the configuration of the network and continuously monitors it and a Fault Manager application that isolates the root-cause of network problems.
RiverSoft customers and partners include Deutsche Bank, Hewlett-Packard, Intel Corporation, Level 3 Communications and Siemens Network Systems Limited. Information about RiverSoft and its solutions may be found on the World Wide Web at www.riversoft.com.
Interxion, with headquarters in Amsterdam, is Europe\'s leading network of carrier-neutral Internet Exchange Centers?(IECs). All of Interxion\'s IECs are connected to major national and international carrier networks as well as to European Internet exchanges.
Interxion offers a rapidly increasing portfolio of value added services that are critical in growing and maintaining its customers\' internet infrastructure: Interxion Equipment Housing, Interxion Hosting and Storage, Interxion Connectivity as well as Interxion Consultancy Services. In its IECs, Interxion provides a marketplace where a community of Internet related companies can share ideas, exchange resources and services and build mutually beneficial partnerships.
Interxion has operational IECs in Amsterdam, Brussels, Copenhagen, Dublin, Dusseldorf, Frankfurt, London, Madrid, Paris, Stockholm, Vienna and Zurich and sites in Hilversum, Munich, and Milan are under construction. For more information: www.interxion.com.
Concord Communications, Inc. (Nasdaq:CCRD) is a market leader in software solutions that maximize the performance and availability of the Internet infrastructure. Concord has more than 2400 customers, including the top telecommunications companies in the world, as well as hundreds of blue-chip corporations worldwide. With its eHealth Suite? of software products, Concord is automating technology management by offering both enterprises and service providers the only solution to combine real time information with historical context for truly integrated management across application, systems, and networks. Headquartered in Marlboro, Massachusetts -- with offices in Europe, Latin America and Asia-Pacific -- Concord is listed on S&P 600 SmallCap Index and has been named to InformationWeek\'s Innovative 100 and the New England Technology Fast 50; and was recognized by Network Magazine as producing the Product of the Year for 2000. For more information on Concord, call 1-800/851-8725 or visit Concord\'s World Wide Web site at www.concord.com.
Concord Communications, Inc., the Concord logo, eHealth, and eHealth Suite are trademarks or servicemarks of Concord Communications, Inc.
D.J. Anderson, 415/875-4167
Imagio Technology Public Relations
Shabana Khan, 206/625-0252 Ext. 3037